Terms of Service

1. Scope

These Terms and Conditions apply to all contracts between BMX Holdings Limited (hereinafter "Provider") and the Customer for the use of the Orcha platform for automated invoice processing.

2. Subject of Contract

The Provider provides the Customer with a cloud-based software solution for automated capture, review, and approval of incoming invoices. The exact scope of services is determined by the respective service description and the selected plan.

3. Contract Formation

The contract is formed upon the Customer's acceptance of the Provider's offer. Acceptance is made by signing the order form or by electronic confirmation.

4. Provider's Services

The Provider commits to:

  • Providing the platform with an availability of at least 99.5% per month
  • Performing regular updates and security patches
  • Processing customer data in accordance with applicable data protection regulations (GDPR)
  • Offering support during business hours

5. Customer's Obligations

The Customer commits to:

  • Keeping access credentials confidential and protecting them from third-party access
  • Using the platform only within the scope of the contractually agreed use
  • Not processing illegal content through the platform

6. Fees and Payment Terms

Fees are determined by the selected plan. Invoices are due within 14 days of the invoice date. In case of late payment, the Provider is entitled to charge late payment interest at the statutory rate.

7. Contract Duration and Termination

The contract is concluded for an indefinite period and may be terminated by either party with 30 days' notice to the end of the month. The right to extraordinary termination for good cause remains unaffected.

8. Liability

The Provider is fully liable for intent and gross negligence. For slight negligence, the Provider is only liable in case of breach of essential contractual obligations and limited to foreseeable, contract-typical damages.

9. Data Protection

Personal data is processed in accordance with the Provider's privacy policy and applicable data protection laws. The parties will conclude a data processing agreement (DPA) if required.

10. Final Provisions

The laws of England and Wales apply. The place of jurisdiction is London. Should individual provisions of these terms be invalid, the validity of the remaining provisions shall remain unaffected.

Last updated: January 2026